Privacy Policy

At Mitti, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We collect several types of information to provide and improve our services, including:

Personal Information: Name, email address, phone number, shipping address, billing address, and payment information.
Usage Data: Information on how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies to enhance your browsing experience.

2. How We Use Your Information

We use the collected information for various purposes, including:

Processing and fulfilling your orders.
Providing customer support and responding to inquiries.
Sending order confirmations, updates, and promotional materials.
Improving our website, products, and services.
Analyzing usage patterns to enhance user experience.
Complying with legal obligations and protecting our rights.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

Service Providers: Third-party companies and individuals that assist in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies) who have agreed to keep your information confidential.
Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government regulations).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. These include encryption, secure socket layer (SSL) technology, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information.
Opt out of receiving marketing communications from us.
Disable cookies through your browser settings.
Withdraw consent for data processing, where applicable.

To exercise these rights, please contact us at service@mitti.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

7. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our records.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. Changes are effective immediately upon posting. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

Email: service@mitti.com
Phone: +250 123 456 7890
Address: 70 Washington square new york, NY 10012, US

Thank you for trusting Mitti with your personal information. We are committed to safeguarding your privacy and ensuring a secure shopping experience.